Public Speaking and Presentation Skills
In the corporate environment, communication includes engaging in critical conversations, conducting meetings and presentations, networking, and participating in telephone and conference calls. Professional image is composed of visual, vocal, and verbal messages. Body language should represent an executive presence and voice quality and speaking style should enhance that image. The inability to communicate effectively with power and confidence will directly impact the company’s image, resulting in loss of business, poor customer and patient satisfaction, and decreased productivity. 1:1 coaching, small group classes, and workshops are customized to meet the unique needs of the individual or organization.
Foreign Accent Modification
If you speak English as a second language, but feel you are not easily understood, accent modification would be beneficial. The goal is to improve your communication, not necessarily eliminate the accent. Training focuses on pronunciation, stress and intonation patterns, idiomatic expressions, grammar, and vocabulary to enhance your overall communication. Individual, group training, and workshops are available both face-to-face and via distance training. The typical training module is 12-16 hours. Intensive training is available.
Regional Dialect Modification
If your regional dialect interferes with your ability to speak effectively, is distracting to listeners, or you wish to speak Standard American English in the workplace, consider training that is customized to your specific needs.
Does your voice quality match your desired image? Do listeners focus on your “sound” rather than your message? Do you experience vocal difficulties (hoarseness, fatigue) after extensive talking? Is your voice “shrill” or high- pitched? Do you have difficulty with voice projection (too loud or too soft)? You can learn to optimize your vocal technique to create a powerful and confident image.
Telephone Skills Training
Many individuals in customer service departments utilize scripts to standardize information, but lack the skills to “converse” with the customer through effective use of diction, pausing, stress, and intonation. Effective communication and vocal skills will enhance customer satisfaction. This workshop is designed to provide practical information about the effective use of the voice and includes hands-on exercises.
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Accent Modification Online Course
Lynda Katz Wilner, certified Speech and Language Pathologist, is offering online, individual and group accent modification classes to improve your communication skills and pronunciation of the English language.
Achieve Excellence in Communication
Successfully Speaking is a communication skills consulting company that assists individuals, groups, and organizations achieve excellence in communication. Training is conducted in our Owings Mills, MD office, at your workplace, or by distance training on the internet.