Successfully Speaking for Sales Teams

Many sales techniques are focused on the words in the sales presentation, the timing of following up, and the visual presentation of the product. These are all important, but what is equally impactful is HOW a salesperson talks to their customer. Tone, pitch, quality of voice, eye contact, and clear communication without the need for clarification can often supersede the actual presentation. Focusing on improving these communication factors can greatly help to close leads and improve your sales team's performance. 

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The 3 V's of Professional Presence

The 3 V's are designed to help your team improve their communication skills by focusing on the Visual, Vocal and Verbal and how they impact communication.

By focusing on the Three V's, sales team members can:

  • Deliver a more powerful presentations
  • Refine vocal patterns to attract more leads
  • Present sales materials with confidence and ease
  • Use appropriate body language to convey a powerful message
  • Improve pronunciation to prevent the need for clarification

What Does Your Eye Contact Say About You?

The eyes are often referred to as the “windows to the soul” and they play a key part in face-to-face communication. They can create a powerful connection between the speaker and listener. Eye contact is one of the critical components of non-verbal communication and it carries several subtle rules of engagement. The presence or lack of eye contact can communicate dominance, submission, honesty, interest, passion, respect, or even hostility. It also shows we are an active listener.

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Feel the Authority, Be the Authority Speaking with an authoritative voice can be a real challenge, no matter who you are. Sometimes it can feel like walking a tightrope. If you go too far one way and end up sounding meek, you lose your credibility. Leaning too far the other direction can leave you sounding angry or irrational. It’s necessary to find that perfect balance of calm, yet firm speech to assert your authority and get people to listen. CLICK TO LEARN MORE

Feel the Authority, Be the Authority

Speaking with an authoritative voice can be a real challenge, no matter who you are. Sometimes it can feel like walking a tightrope. If you go too far one way and end up sounding meek, you lose your credibility. Leaning too far the other direction can leave you sounding angry or irrational. It’s necessary to find that perfect balance of calm, yet firm speech to assert your authority and get people to listen.

CLICK TO LEARN MORE

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Interested in learning more about how you can improve your communication skills for yourself or your sales team? Sign-up to receive tips, educational materials and access to future webinars.


TESTIMONIALS

Lynda is an excellent coach and tailors her approach according to both the needs of the business and the individual client. Her overall partnering skills are excellent, identifying appropriate touch-points throughout the engagement to ensure alignment and focus on skill improvement.
— Cecilia P. Matthews // Director, Corporate Capabilities, MedImmune
I recently completed a Successfully Speaking course with Lynda Katz Wilner. Being multi-lingual and growing up speaking what is typically referred to as the Queens English; I was initially at odds as to why my Vice President had asked that I take the course. But in working with Lynda, her patience, understanding and attention to detail was very instrumental in my understanding some opportunities I had and created solutions to remedy them. In working with Lynda I identified the right pace at which conversation should take place, the right choice of words to use in the work place, and what syllables I should stress in certain words. This could account for why I was constantly being misunderstood.

The course was very beneficial to my continued growth and success and I would highly recommend it to corporate executives with similar opportunities as mine. Thank you!
— Chimaobi Chijioke
After taking the Successfully Speaking Sessions with Lynda Katz Wilner I could see a big improvement in my awareness of my speech patterns. I’m now able to catch myself when I am speaking and when my subjects and verbs don’t agree. Not only am I catching myself, but I am able to catch others in meetings and public settings. In a very short time she was able to begin correcting my southern accent; with continued practice I am sure that this problem will be corrected.

Lynda is very easy to work with and makes you feel really relaxed during the speech sessions. She was very flexible and really great at accommodating my challenging schedule; she always had a time that worked great for me. Thanks for the great learning experience!
— Lee G. // Supervisor in the Insurance Industry