OK, Absolutely, Right….

Do you use certain phrases or expressions repetitively throughout your conversation? When I conduct or listen to interviews, there are pet phrases we often hear. First, what is a pet phrase? According to AI, a pet phrase is an informal term for an expression someone frequently uses in writing or speech. It can be a cliché or something unique to the person using it.

How often do you hear “Absolutely”, “Right,” “OK,” and “You know what I mean”, to name a few?

I’ve noticed lately that in my non-professional, casual conversation, I frequently say “Whatever” or “Ya know?” When we use the same phrases repeatedly, they begin to sound like word fillers, undermining our credibility and authority.

Years ago, a colleague and I had a wonderful and insightful interview. Upon listening to it afterward, we realized that I kept saying “absolutely” and she kept saying “right.” OUCH!! There is nothing wrong with these expressions, if they are used sparingly. Once you heighten your awareness of this pattern, you can make changes.

When I interviewed some of my guests in my interview series, I found myself frequently saying “wonderful”. I created a list of synonyms, such as “amazing,” “fascinating,” “terrific,” “brilliant,” “outstanding," “remarkable,” and “awesome.” One word of caution; do not try to impress with large esoteric words. Make sure they fit your personality and the situation. For example, “cool” and “wow“ didn’t make it to my list!

Place your list in view to remind yourself to substitute other words.

Strong vocabulary is important for leaders and those with high emotional intelligence (EQ). According to Travis Bradberry, only 36% of people have a robust emotional vocabulary which can lead to problems and misunderstandings. Feeling “bad” is not as powerful or specific as “annoyed,” “frustrated,” “disappointed,” or “sad.”  

What can you do to enhance your emotional vocabulary? Return to the strategy I used to eliminate redundant words. Create a list of adjectives and post them in your view. After a while, these words will be accessible during your conversation.

For more tips on how to Speak, Sound, and Look Like a Leader, contact me at LKWilner@successfully-speaking.com.