Are you a good listener?

Do you project yourself as a leader in your organization?

With the pace of organizational, technological, and cultural change, we must be great communicators. Communication is no longer a nice-to-have "soft skill." It is an ESSENTIAL skill that professionals must develop if they are to be successful.

Do you use the OLÉ approach in your communication? Learn how to Observe, Listen, and Engage to become an outstanding communicator UP, DOWN, and ACROSS your organization. Master excellent listening skills and expertise in inviting engagement.

Learn how to be an excellent conversation partner and leader while engaging actively even when you are not talking. In this program and through interactive activities, the audience will gain insight into how to balance their role with the mastery of observation and listening. The OLÉ approach offers tools to take communication to the next level. This program can be presented virtually or in person. 

Take-Aways: 

• Understand how to interpret visual communication

• Learn strategies to listen effectively

• Use these strategies to improve workplace communication
  
  

Verbal - Listen to the words being said.

Vocal - Interpret the speaker’s voice quality and tone of voice to understand their perspective.

Visual - Observe the speaker’s body language, posture, gestures, facial expressions, and eye contact while being aware of cultural differences.